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Standard Return Policy
Return for refund (less 10% restocking fee) within: 30 days
Return for exchange within: 30 days
** Personalized (engraved) items are NON-REFUNDABLE, NON-EXCHANGEABLE. **
If for any reason you are not satisfied with your purchase, you can return your purchased items within the first thirty (30) days after receiving it. Must be in unworn and new condition to be eligible for a refund (less shipping cost).
The following terms must be met to be eligible:
• Return of merchandise within 30 days of receipt.
• The products must be returned in unworn and new condition.
• No merchandise may be returned without obtaining a Return Merchandize Authorization Number (RMA#).
• Include original receipt/packing slip in the package.
• Merchandise that has been altered in any way from its arrival condition is not eligible for a refund or exchange and will be rejected from our RMA center.
• The customer is responsible for all return shipping costs.
You can ship the return via any carrier of your choice. We strongly recommend fully insuring your package, and request a delivery confirmation so you know when your shipment has been received by us.
All returns are subject to approval. EWC Group Inc. is not responsible for any loss or damage incurred during shipment to us. Any unauthorized and improperly packaged items(s) will be refused by our RMA center.
If you have any questions regarding our Return & Exchange policy, please feel free to contact us.